Profile Racing strives to always convey our passion for BMX, MTB, and Track/Cyclocross bicycling to our customer and to consistently deliver the best bicycle products and service possible. We sincerely believe delivering Customer Satisfaction is about providing timely, responsive service with integrity, simplicity and a passion for excellence while meeting or exceeding the customer’s expectations. Customer Service is any activity provided by a Profile Racing employee that enhances the ability of a customer to realize the full potential value of a Profile Racing product before and after the sale is made, thereby leading to Customer Satisfaction and repurchase.
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